Privacy Policy
At Ekaksha & Mo, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.ekakshamo.in, or make a purchase from us.
1. Information We Collect
We may collect the following information when you interact with our website:
• Personal Information: Name, email address, phone number, shipping address, billing address.
• Payment Information: We use third-party payment gateways (like Razorpay) to process your payments. We do not store your credit/debit card details.
• Order Details: Product preferences, order history.
• Usage Data: Pages visited, time spent on the site, device and browser type, and other analytical data via tools like Google Analytics.
2. How We Use Your Information
We use your data to:
• Process and fulfill your orders.
• Communicate order updates or offers.
• Improve our products and services.
• Respond to your inquiries or support requests.
• Send occasional promotional emails (only if you’ve subscribed).
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your data with:
• Payment processors (e.g., Razorpay) to complete transactions.
• Shipping partners (e.g., Shiprocket) to deliver your order.
• Analytical tools (e.g., Google Analytics) to help us improve the site experience.
All such partners are expected to handle your data securely.
4. Cookies & Tracking
Our website uses cookies to:
• Save your preferences.
• Analyze site traffic and usage patterns.
You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the right to:
• Access the data we have about you.
• Request correction or deletion of your personal information.
• Opt-out of marketing emails at any time (unsubscribe link provided in every mail).
6. Data Security
We take appropriate measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions or concerns related to this Privacy Policy, feel free to contact us at:
📍Based in Mangalore, India.